Shipping policy
Shipping Policy
Thank you for shopping with us! We strive to provide fast and reliable shipping for all of our products. Please review our shipping policy below for more details.
Processing Time
- All orders are processed within 1-3 business days (Monday through Friday, excluding holidays).
- Orders placed after 3 PM PST or on weekends will be processed the next business day.
- You will receive an email notification with tracking information once your order has been shipped.
- Shipping Methods & Delivery Times
We offer various shipping options to meet your needs. The estimated delivery times are as follows:
- UPS Next Day Air - Next business day, typically by 10:30 A.M
- UPS 2nd Day Air - 2 business days, typically by 10:30 A.M
- UPS Ground - 1-5 business days, based on distance to destination
- UPS Worldwide Express - 1-3 business days, typically by 10:30-12:00 A.M.
- UPS Worldwide Expedited - 2-5 business days, by end of day.
- UPS Standard - 1-5 business days.
- UPS 2 Day Select - within 2 business days.
- UPS Next Day Air Saver - Next business day, typically by 3:00 P.M.
- UPS Next Day Air Early - Next business day, as early as 8 A.M
- UPS Worldwide Express Plus - 1-3 business days, typically by 8:00-9:30 A.M.
- UPS 2nd Day Air A.M. - 2 business days, typically by end of day
- UPS Worldwide Saver - 1-3 business days, by end of day.
- UPS Ground Saver (<1lb) - 2-7 business days
- UPS Ground Saver - 2-7 business days
- DHL Worldwide - 3-10 Days
- USPS Priority Mail - 1-3 Days
- USPS Priority Mail Express - Next day to 2 Days
- USPS First Class Mail - 1-5 Days
- USPS Media Mail - 2-8 Days
- USPS First Class Package - 1-5 Days
- USPS Priority Mail International - 6-10 Days
- USPS Priority Mail Express International - 3-5 Days
- USPS First Class Package International - Varies by destination
- USPS Parcel Select - 2-8 Days
- USPS Ground Advantage - 2-5 Days
Note: Delivery times may vary based on your location, and certain delays may occur due to weather, holidays, or other unforeseen circumstances.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the weight of your order. Free shipping may be available for orders over a certain amount (check for any promotions or conditions).
International Shipping
We currently ship world wide. International shipping rates and delivery times vary by destination. Please note that customs fees, taxes, or duties may apply depending on your location, and these are the responsibility of the customer.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number. You can track your order through the carrier’s website.
Address Accuracy
Please ensure that your shipping address is accurate before completing your order. We cannot be held responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Packages
If your package is lost or damaged during transit, please contact our customer service team within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue.
Contact Us
If you have any questions about shipping or need assistance, please don’t hesitate to contact us at info@cepritns.com or 949-716-2403.
Thank you for choosing Cutting Edge Signs & Graphics!